If you encounter a serious problem that requires detailed consideration, or if you do not care for a quick response, send us an email. The support team responds to one official address – support@betobet.com
The average response time by mail is 12 to 24 hours. To make our work easier and to speed up a possible response, follow a few guidelines:
- Write from the email address you provided when you registering account. You do not need to send emails from another email address;
- In the subject line, briefly state what the problem is. Describe it in a few words so we know right away how serious the problem is;
- Do not respond to promotional emails or newsletters. Do not create multiple communication threads. Only correspond with one email;
- Observe the standards of decency. Do not be rude or insulting to our experts. Do not use abusive language.
Bet O Bet India’s email support team is available 24/7. It is a versatile way of communication that is suitable for any kind of issue.
Phone number
Phone support is available to Bet O Bet users. If you would like specialist help as soon as possible, please call our contact number on +44-7588-707847
We would like to draw your attention to the fact that when you call from abroad, you may have to pay for the call. The charge may vary depending on the terms of your service provider.
Online chat
Another quick way to get in touch with Bet O Bet India support team is to write to the live chat on the website. To do this, click on the appropriate button while on the home page of the official website, then enter your name and question in the blank fields. Within a few minutes, an operator will reply to you.
Answers to popular questions
Before contacting customer support, make sure the information you need is not in the FAQ section. We have prepared detailed answers to many common user questions.
What is the minimum deposit?
Minimum deposit is 300 INR. But for some payment systems a higher limit can be set.
How many accounts can I have?
Each user is allowed to have no more than one account. It is forbidden to have two accounts according to the rules of the site.
What kind of bonus can I get?
Bonus for sports betting is not more than 7500 INR. The site will double the amount of the first deposit.
Is there a mobile app?
No, the mobile application is currently under development. Smartphone users can place bets via the mobile version of the website.
How to place a bet?
To do so, select the sport, championship and match, then add the odds you are interested in to the betting slip, specify the type of bet, its amount and click to confirm.
Is there a withdrawal fee?
In case the user frequently withdraws money during the month, fees of up to 30% may be deducted from the amounts.
How to add new payment system for withdrawal?
To make the payment system available for withdrawal, you must first make at least a minimum deposit through it.